Privacy Policy – Last Updated: 23/03/2025

Welcome to RC Gearheads! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our RC cars and gear.

1. Information We Collect

We collect information from you in several ways, including:

Information You Provide Directly:
- When you create an account, we collect your name, email address, and password.
- When you place an order, we collect your shipping address, billing address, and payment information.
- When you contact us for support or inquiries, we collect your name, email address, and any other information you provide.
- When you leave reviews or comments, we collect the text of those reviews and comments, and your username.
Information We Collect Automatically:
- We collect your IP address, browser type, and operating system.
- We use cookies and similar technologies to track your activity on our website, such as pages visited and products viewed.
- We collect data on how long a user spends on a page, and what links they click.
Information from Third Parties:
- We may receive information from third-party payment processors to verify your payment.
- We may recieve information from third party shipping companies to track delivery of your order.

2. How We Use Your Information: Privacy policy

We use your information for the following purposes:

To process and fulfill your orders.
To create and manage your account.
To provide customer support.
To improve our website and services.
To send you promotional emails and newsletters (you can opt out at any time).
To prevent fraud and protect our website.
To comply with legal obligations.
To display reviews and comments on our site.
To track shipping and provide tracking information.

3. Sharing Your Information:

We may share your information with the following third parties:

Service Providers: We share your information with third-party service providers who help us process payments, ship orders, and provide customer support.
Shipping Companies: We share your shipping address with shipping companies to deliver your orders.
Payment Processors: We share your payment information with payment processors to process your transactions.
Legal Compliance: We may share your information if required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Marketing Partners: We may share anonymized data with marketing partners.

4. Cookies and Tracking Technologies:

We use cookies and similar technologies to track your activity on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights:

You have the following rights regarding your information:

You can access and update your account information.
You can request to delete your account.
You can opt out of receiving promotional emails.
You can request a copy of the data we hold about you.
You can request that we correct any mistakes in your personal data.

To exercise these rights, please contact us at [email address].

7. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.